Processing Time: 1-3 business Days.
Monday through Friday 10 am to 4 pm Eastern Standard Time. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.
Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 48 hours before you need it! It's always best to give yourself at least a 3 week's cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
All free shipping from China.
3-5 working days to America. < FedEx/UPS/DHL >
3-7 working days to Canada. <FedEx/DHL >
3-5 working days to Australia. ( FedEx/DHL )
5-8 working days to Europe. ( TNT/GES/FedEx )
7-10 working days to South Africa. ( DHL )
Here’s everything you need to know about our Exchange Policy:
We take your happiness and satisfaction seriously.
If you are not happy with a recent purchase, we will do our best to put a smile back on your face
Click here for a Detailed Explanation of our Exchange Policy.
Maybe you got cold feet, maybe it’s not the right color, maybe you were thinking of another texture. We get it, stuff happens.
And yes, we sometimes make mistakes, too. If we’ve sent you the wrong hair length or texture, we’ll exchange it at our cost.
US Domestic: (701) 557-3927 WhatsApp: +8617698005626
Monday to Friday > 8:30 am - 8:00 pm ET
Saturday to Sunday > 10:00 am - 6:00 pm ET